有疑问、建议或需要帮助？我们很乐意听到您的声音。我们的团队致力于让您的 MiniLy 体验更加出色。
MiniLy is a free URL shortener and QR code generator based in the EU. The best way to reach us is by email — we read every message and answer questions about link shortening, QR codes, analytics, your account, or billing. There's no phone line or live chat: support is handled entirely over email so we can give each request our full attention.
如有任何问题、支持或咨询
预计何时收到回复
一般咨询
24-48 小时
技术问题
优先响应
A few things people often ask before reaching out
Email us at contact@minily.org. It's the single point of contact for support, questions, feature requests, and billing — whether you're on the free plan or Pro.
We typically reply within 24 to 48 hours on business days. Technical or account-related issues are handled with priority. We're a small EU-based team, so response times can vary slightly during busy periods.
No. We don't have a phone line or live chat. All support is handled by email at contact@minily.org, which lets us keep track of each request and respond thoughtfully.