Vous avez des questions, des suggestions ou besoin d'aide ? Nous serions ravis de vous entendre. Notre équipe est là pour rendre votre expérience avec MiniLy exceptionnelle.
MiniLy is a free URL shortener and QR code generator based in the EU. The best way to reach us is by email — we read every message and answer questions about link shortening, QR codes, analytics, your account, or billing. There's no phone line or live chat: support is handled entirely over email so we can give each request our full attention.
Pour toute question, support ou demande
E-mail de contact
contact@minily.orgQuand attendre une réponse
Demandes générales
24 à 48 heures
Problèmes techniques
Réponse prioritaire
A few things people often ask before reaching out
Email us at contact@minily.org. It's the single point of contact for support, questions, feature requests, and billing — whether you're on the free plan or Pro.
We typically reply within 24 to 48 hours on business days. Technical or account-related issues are handled with priority. We're a small EU-based team, so response times can vary slightly during busy periods.
No. We don't have a phone line or live chat. All support is handled by email at contact@minily.org, which lets us keep track of each request and respond thoughtfully.